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Privacy Policy

Last updated: April 7, 2025

1. Introduction

NXTDEV LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We value your trust and strive to be transparent about our data practices. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out forms on our website, including contact and consultation request forms
  • Register for an account or subscribe to our newsletters
  • Request information about our services
  • Participate in surveys, promotions, or other activities
  • Communicate with us via email, phone, or other channels

The personal information we collect may include:

  • Name, email address, phone number, and company name
  • Job title and professional information
  • Billing and payment information
  • Communication preferences
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing actions, including:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Device information
  • Pages visited and time spent on those pages
  • Referral sources and exit pages
  • Date and time of visits

This information helps us analyze user behavior, improve our website functionality, and enhance security measures.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Providing Our Services

To deliver the services you request, manage your account, and fulfill our contractual obligations.

Customer Support

To respond to your inquiries, provide technical support, and address any issues or concerns.

Communication

To send you important updates, newsletters, marketing communications, and other information about our services.

Analytics and Improvement

To analyze usage patterns, improve our website functionality, and enhance user experience.

Security

To protect our website, services, and users from fraud, unauthorized access, and other security threats.

Legal Compliance

To comply with applicable laws, regulations, and legal processes, and to enforce our terms and policies.

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. Cookies are small data files that are placed on your device when you visit a website.

4.1 Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Necessary for the website to function properly, including navigation and access to secure areas. Session to 2 years
Preference Cookies Remember your preferences and settings to enhance your experience on return visits. 1 year
Analytics Cookies Collect information about how you use our website, helping us improve functionality and content. Up to 2 years
Marketing Cookies Track your browsing habits to deliver advertising relevant to your interests. Up to 2 years

4.2 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. You can typically:

  • Delete existing cookies
  • Block or allow cookies by default
  • Choose which websites can set cookies
  • Configure settings for first-party and third-party cookies separately

Please note that blocking or deleting certain cookies may impact your experience on our website, as some features may not function properly.

For more detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

5. Data Storage and Security

5.1 Data Storage

We store your personal information on secure servers located in the European Economic Area (EEA) and the United Kingdom. We may also transfer your data to trusted third-party service providers who assist us in operating our website and conducting our business.

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

5.2 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

Encryption

All data transmitted between your browser and our servers is encrypted using SSL/TLS technology.

Access Controls

Strict access controls limit who can access your personal information within our organization.

Secure Infrastructure

Our servers and infrastructure are protected by firewalls, intrusion detection, and other security measures.

Regular Monitoring

We regularly review and update our security practices to address new threats and vulnerabilities.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to implementing and maintaining reasonable security measures.

6. Third-Party Sharing

We may share your personal information with the following categories of third parties:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting providers, payment processors, email delivery services, and analytics providers. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions that may be of interest to you. These partners are bound by confidentiality obligations and are not authorized to use your personal information for any other purpose.

Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to enforce our terms and policies, protect our rights, property, or safety, or the rights, property, or safety of others.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

6.1 Third-Party Websites

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

Right to Access

You have the right to request copies of your personal information. We may charge a reasonable fee for additional copies.

Right to Rectification

You have the right to request that we correct any inaccurate or incomplete information about you.

Right to Erasure

You have the right to request that we delete your personal information in certain circumstances.

Right to Restrict Processing

You have the right to request that we limit the processing of your personal information in certain circumstances.

Right to Data Portability

You have the right to request that we transfer your personal information to another organization or directly to you.

Right to Object

You have the right to object to the processing of your personal information in certain circumstances.

7.1 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days. We may need to verify your identity before fulfilling your request.

7.2 Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

  • Clicking the "unsubscribe" link in any marketing email we send
  • Contacting us using the information provided in the "Contact Us" section
  • Updating your communication preferences in your account settings (if applicable)

Please note that even if you opt out of marketing communications, we may still send you service-related communications, such as those about your account or our ongoing business relations.

8. GDPR Compliance

We are committed to complying with the General Data Protection Regulation (GDPR) for our users in the European Economic Area (EEA), United Kingdom, and Switzerland.

8.1 Legal Basis for Processing

Under the GDPR, we must have a legal basis for processing your personal information. We rely on the following legal bases:

Consent

We process certain personal information based on your consent, such as when you subscribe to our newsletter or agree to the use of certain cookies.

Contractual Necessity

We process personal information as necessary to fulfill our contractual obligations to you, such as providing our services.

Legitimate Interests

We process personal information based on our legitimate interests, such as improving our services, preventing fraud, and ensuring the security of our website.

Legal Obligation

We process personal information as necessary to comply with our legal obligations, such as maintaining tax records.

8.2 International Data Transfers

We may transfer your personal information to countries outside the EEA, UK, or Switzerland. When we do, we ensure appropriate safeguards are in place to protect your information, such as:

  • Transferring to countries that have been deemed to provide an adequate level of protection
  • Using specific contracts approved by the European Commission (Standard Contractual Clauses)
  • Implementing additional technical and organizational measures to protect your data

8.3 Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions regarding this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact our DPO using the details provided in the "Contact Us" section.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated policy on our website with a new "Last updated" date
  • Sending an email to users for whom we have an email address (for significant changes)
  • Displaying a notice on our website before the changes take effect

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below:

By Mail

NXTDEV LTD

5 Von Brugh Street

Coulsdon, Manchester

United Kingdom

By Email

General Inquiries: info@nxtdev.co.uk

Data Protection Officer: privacy@nxtdev.co.uk

Support: support@nxtdev.co.uk

By Phone

UK Office: +44 16 1515 1717

We will respond to your inquiry as soon as possible, typically within 5 business days.

Privacy Complaint

If you have a complaint about how we handle your personal information, please contact us first. We will do our best to resolve your concern promptly and fairly.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk), or your local data protection authority if you are based outside the UK.

Privacy Inquiry Form

If you have specific questions about your personal data or wish to exercise your rights, please complete the form below: